Customer Care
At Exxel Prime Int’l Trading Inc., customer satisfaction is at the heart of everything we do. Since our founding in 1992, we have been committed to providing innovative, high-quality products that deliver value and reliability to our customers.
Through our trusted brands ORO and OMG Oh My Girl, we continue to serve thousands of customers across the Philippines with products designed for comfort, care, and everyday use.
Quality Products
We carefully develop and distribute products that meet high standards of quality, performance, and safety—from hosiery and socks to nail and hair care products.
Customer Satisfaction
Your experience matters to us. We aim to create lasting satisfaction through products that are reliable, effective, and accessible.
Innovation
Guided by our company philosophy, we continuously introduce new and exciting products that meet the changing needs of our customers while maintaining competitive pricing.
Nationwide Availability
Our brands are proudly available in more than 3,000 store outlets nationwide, making it easier for customers to access the products they trust.
Our Customer Care team is here to assist you with:
- Product inquiries
- Product availability and store locations
- Feedback and suggestions
- Product concerns or support
We value your trust and appreciate every opportunity to serve you better.
We provide guidance and support to help customers understand and use our products effectively. Our team is ready to answer questions about product features, usage, and recommendations to ensure the best experience with our brands ORO and OMG Oh My Girl.
Your feedback is important to us. We welcome your suggestions, comments, and experiences to help us continuously improve our products and services. By listening to our customers, we aim to deliver better solutions and maintain the quality and reliability you expect from Exxel Prime Int’l Trading Inc.